You can connect to a remote Windows PC from an iPhone or iPad by installing the Microsoft Remote Desktop app from the App Store (opens in a new window). This will allow you to set up unattended remote access sessions in a matter of seconds. Once the device is added, the Dameware Remote Everywhere agent will be installed on the user's machine. You can also do this from the home page of your console. During an active support session, simply add the remote user's device (with the computer name and IP address) to the existing list of remote machines. Starting an unattended session with SolarWinds DRE is even easier.
0 Comments
Leave a Reply. |